Privacy Policy

This Privacy Policy describes how to collect, use, share or otherwise process personal information through this website (hereinafter referred to as the “Platform”).

The website does not offer any product or service under this Platform outside India. Users personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which they are located. By visiting this Platform, providing information or availing out product/service, users have expressly agreed to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. Users who do not agree, may not use or access this platform.

The website will collect and store information which is provided by the users from time to time on the Platform. In general, users can browse the Platform without revealing any personal information. Once personal information is given, users are not anonymous. Where possible, it would be indicated which fields are required and which fields are optional.

The platform may track buying behaviour, preferences, and other information that is provided. The information would be used for internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information may include the computer browser information and IP address.

The website may collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from when the users set up an account or have a transaction.

While the users can browse some sections of the Platform without being a registered member, certain activities (such as placing an order or consuming the online content or services) do require registration. The platform may use contact information to send users offers based on previous orders and interests.

The platform will use personal information to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in the products and services; inform the users about online and offline offers, products, services, and updates; customize and enhance user experience; detect and protect against error, fraud and other criminal activity; enforce the terms and conditions; and as otherwise described at the time of collection of information.

While using the Mobile App, then with the users consent, access would be provided to SMS, instant messages, contacts directory, location, camera, photo-gallery and device information.

Cookies

The platform may use data collection devices such as "cookies" on the Platform which are small files placed on the hard drive that assists in providing services. Cookies do not contain any personal information. Certain features are offered that are only available through the use of a "cookie". Cookies may also be used to allow users to enter your password less frequently during a session. Cookies can also help provide information that is targeted to the users interest. Most cookies are "session cookies," meaning that they are automatically deleted from the hard drive at the end of a session.

Links to Other Sites

The platform may provide links to other websites or application that may collect personal information about the user. RAJSAKHI is not responsible for the privacy practices or the content of those linked websites.

Choice/Opt-Out

Users will be provided with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account.

Children Information

RAJSAKHI does not knowingly solicit or collect personal information from children under the age of 18 years. If users have shared any personal information of children under the age of 18 years, that the users represent those users have the authority to do so and permit the platform to use the information in accordance with this Privacy Policy.

Data Retention

The platform may retain the users personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, the platform may retain data related to the user if it is believed to be necessary to prevent fraud or future abuse, to enable RAJSAKHI to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. The platform may continue to retain the data in anonymised form for analytical and research purposes.

User Rights

Users may access, correct, and update personal information directly through the functionalities provided on the Platform. Users may delete certain non-mandatory information by logging into our website.

Your Consent

By visiting the Platform or by providing information, users consent to the collection, use, storage, disclosure and otherwise processing of information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If the users disclose any personal information relating to other people, users must represent that they have the authority to do so and to permit the use of information in accordance with this Privacy Policy.

Changes to this Privacy Policy

The Privacy Policy must be periodically checked for any changes that would reflect the latest information practices. The date for last policy update would be placed as a notice on the platform or by sending users an email when required to do by applicable law.